Call Center Agent (Remote - Arkansas) Job at ProVision Virtual Solutions, Little Rock, AR

  • ProVision Virtual Solutions
  • Little Rock, AR

Job Description

Job Description

Job Description

This is a remote position.

ProVision Virtual Solutions , a Virtual Services Company based out of Little Rock, Arkansas, is seeking dedicated, reliable and professional Customer Service Professionals to fulfill a wide array of roles on our Call Center Services Team.

Do you want to work from home? Do you want to create your own schedule? Then we are the company for you! We can provide you the opportunity to support a multitude of clients, assisting their customers with Technical Support, Roadside Assistance, general Customer Service, and even Human IVR/Concierge services. 

Responsibilities may include: 

  1. Supporting customers in billing inquiries and disputes.
  2. Supporting customers in basic troubleshooting of their hardware and software.
  3. Dispatching of Technical Crews when such troubleshooting fails. 
  4. Answering inbound calls of customers who require roadside services, ascertaining the location of those customers through various means and then dispatching Roadside Service Providers to their location.
  5. Ensuring no customer is "stranded" or doesn't have their situation resolved. 
  6. Maintaining a positive and respectful attitude towards all customers at all times. 
  7. Communicating and Coordinating with supervisors and team as needed. 
  8. Ensuring customer satisfaction and providing professional care. 
  9. Minimum 25 Hours per week required
  10. For the First 60-90 Days: You will be required to work during a set time, this time includes the period of training and probationary call monitoring.
Requirements
  • Professional at home Office Space for working.

  • Minimum 15 MBps Up, 50 MBps Down Internet Speeds.

  • You must be a resident of the State of Arkansas.

Job Tags

Remote job, Work at office, Home office

Similar Jobs

Harvard University

Dermatology Nurse Practitioner Job at Harvard University

 ...students), and collaborates with other departments to address public health needs. Job Description The part-time Nurse Practitioner for Dermatology (20 hours per week) provides episodic and ongoing health care to the adolescent, adult, and geriatric University... 

Kim Luxe Travel

Work From Home - Remote Travel Assistance Job at Kim Luxe Travel

 ...Work From Home Remote Travel Assistance About the job Work From Home Remote Travel Assistance We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you... 

Last Brand

Color Developer Job at Last Brand

 ...likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.THE ROLE Color DeveloperWe are seeking a Color Developerto join our growing team. This role willsupport Apparel, partnering closely with our Color... 

Equity Apartments

Entry Prior Resident Specialist Job at Equity Apartments

 ...Job Description Entry Prior Resident Specialist Position Type: Full time Weekly...  ...work on a flexible schedule Minimum Internet speed of 25MBPS (Uploads and Downloads)...  ...appreciated. With this we know we can do great things. Vivmark Residential makes employment... 

Career Land Center, LLC

Home Care Nurse / Full and Part time available Job at Career Land Center, LLC

 ...We are currently hiring Home Care Nurses for full-time and part-time positions. This is a great opportunity for nurses seeking flexible work, supportive environments, and meaningful one-on-one patient care. Job responsibilities include: -Providing skilled nursing...