Job Description

Job Description

Job Description

About the Role:

The UPS Store #3271 in Somers, NY is looking for a motivated and hands-on customer-facing Manager to oversee daily operations, lead the team, and maintain strong operational standards in a busy The UPS Store location. The ideal candidate will:

• Perform store opening and closing duties and ensure operational readiness
• Oversee daily operations, ensuring a smooth and efficient store workflow
• Recruit, train, schedule, and coach team members to achieve performance goals
• Lead by example to deliver world-class customer service
• Support inventory management, ordering, and vendor relationships
• Organize staff for optimum coverage of Store hours
• Review and approve payroll and timesheets

What We Offer

• Competitive salary consistent with work experience and qualifications. Premium for prior The UPS Store management experience.
• Additional bonus opportunities as the business grows
• Consistent hours – no late nights (stores close at 6:30 PM weekdays, 5:00 PM Saturday, 3:00 PM Sunday)
• Paid training and continuous leadership development
• Health insurance
• Paid vacation, holidays, and sick time
• Employee discounts on products and services

What We’re Looking For

• 5+ years of customer-facing retail management experience
• Proven leadership and team-building skills
• Strong communication, problem-solving, and organizational abilities
• Proficiency in Microsoft Office, Adobe Suite, and POS systems
• Reliable, professional, and goal-oriented
• Available to work weekends as needed
• Higher education preferred
• New York Notary Public commission preferred

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Paid training and development

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