Job Description

Job Description

Job Description

Position Summary:

The Pool Attendant is responsible for providing exceptional, attentive service to Club members and guests while maintaining a clean, safe, and welcoming pool environment. The ideal candidate is friendly, dependable, professional, and attentive to detail , with a genuine desire to create an outstanding member experience.

Essential Responsibilities:

• Greet members and guests warmly and provide courteous, personalized service.
• Maintain a professional and welcoming presence at the pool area at all times.
• Assist members with pool chairs, umbrellas, towels, and other amenities.
• Keep the pool deck, seating areas, tables, and surrounding areas clean, organized, and presentable.
• Monitor and replenish towels, water, and other pool supplies throughout the day.
• Clear used glasses, dishes, and other items promptly.
• Assist with food and beverage service when applicable, including taking and delivering member orders.
• Maintain a clean and organized towel station and service areas.
• Anticipate members’ needs and provide proactive, attentive service.
• Monitor the pool area and promptly report safety concerns, maintenance issues, or unusual activity to management.
• Follow all Club safety, sanitation, and guest-service standards.
• Communicate effectively with the Food & Beverage, Aquatics, Housekeeping, and other Club departments.
• Assist with opening and closing procedures for the pool area.
• Maintain a professional appearance and follow Club uniform and grooming standards.
• Protect member privacy and confidentiality.
• Perform other duties as assigned by management.

Qualifications & Desired Attributes:

• Previous experience in a country club, resort, hotel, pool, or upscale hospitality environment preferred.
• Dependable, punctual, and trustworthy.
• Friendly and outgoing personality with excellent customer-service skills.
• Professional appearance and demeanor.
• Strong attention to detail and cleanliness.
• Ability to anticipate and respond to member needs.
• Comfortable working outdoors in the South Florida climate.
• Ability to stand and walk for extended periods and perform physical tasks associated with maintaining the pool area.
• Ability to work independently while being an effective member of the team.
• Must be available to work weekends, holidays, and varying shifts based on Club operations.

Our Ideal Candidate:

We are looking for someone who understands that exceptional service is about the details. The successful candidate takes pride in keeping the pool area beautiful, notices when a member needs assistance before being asked, and consistently provides service that is warm, professional, and genuine.

Reliability, professionalism, a positive attitude, and a commitment to exceeding member expectations are essential to this position.

Job Tags

Similar Jobs