Salesforce QA Job at Futran Tech Solutions Pvt. Ltd., San Francisco, CA

  • Futran Tech Solutions Pvt. Ltd.
  • San Francisco, CA

Job Description

Salesforce QA

San Francisco, CA 3 days/week(Hybrid)

Key Responsibilities

  • Perform functional testing of Salesforce applications (Service Cloud).
  • Design, write and execute detailed test cases based on business requirements.
  • Apply Salesforce admin concepts for configuration and testing support.
  • Identify, document and track defects; collaborate with development teams for resolution.
  • Collaborate closely with developers and Meta engineers to ensure comprehensive test coverage.

Required Skills

  • Strong experience in Salesforce functional testing.
  • Good understanding of Salesforce admin concepts (user management, security, configuration, Escalation/de escalation, Case management, case routing, Agent configuration).
  • Experience with defect tracking and reporting tools.

Secondary Skills

  • Experience with Experience Cloud (Community Cloud) testing.

Qualifications

  • 3+ years of experience in Salesforce QA or similar roles.
  • Good analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.

Job Tags

3 days per week

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